TH Renters is to send TH Council a list of 35 letting agents not displaying their fees online, as the law requires, after completing a research programme with Generation Rent.
The agents will be subject to a £5,000 fine if the council pursues them. From May last year agents are obliged to clearly display their fees both online and in their offices so potential tenants know in advance what they can expect to pay.
Previously agents that hid charges could only be named and shamed by the Advertisement Standards Authority. The Government said the new law will “require letting agents to publish a full tariff of their fees both on their websites and prominently in their offices. Anyone who does not comply with these new rules will face a fine.”
However, ten months later many are still not doing so either through ignorance or maybe they have something to hide. Our research found agents charging fees of up to £900 for two people to rent a property and up to £762 for someone renting alone. It’s possible some of the 35, which failed to publish their fees, are charging even more.
On Saturday, 20th Feb, TH Renters paid a visit to some of the guilty agents to hand them a mock fine before protesting outside and handing out leaflets to passers-by.
We hope renters will demand to see agents’ fees up front and inform us or the council where they’re not.